Terms of Service

1. Introduction

Welcome to Neko Club. These Terms of Service ("Terms") govern your access to and use of the Neko Club mobile application, website, and related services (collectively, the "Platform"), operated by Aeos Ventures Pvt Ltd, a company incorporated under the laws of India, with its registered office in Bengaluru, Karnataka, India ("Company," "we," "our," or "us").

By creating an account, accessing, or using the Platform, you ("Creator," "you," or "your") agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Platform.

These Terms should be read in conjunction with our Privacy Policy, which explains how we collect, use, and protect your personal data.

2. Eligibility

To use Neko Club, you must:

• Be at least 18 years of age
• Be a resident of India
• Have a valid social media account (e.g., Instagram) in good standing
• Have a valid UPI ID or bank account capable of receiving payments in India
• Have the legal capacity to enter into a binding agreement

We reserve the right to verify your eligibility at any time and to refuse or terminate access if you do not meet these requirements.

3. Account Registration & Responsibilities

To access the Platform, you must create an account by providing accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Promptly updating your account information if it changes
• Notifying us immediately if you suspect unauthorised access to your account

You may not transfer, assign, or share your account with any other individual. We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised or are being misused.

4. How the Platform Works

Neko Club connects content creators with brand campaigns. The general workflow is as follows:

• Campaign Availability: Brand campaigns are made available on the Platform. Each campaign includes specific guidelines, requirements, and payout structures.
• Content Creation: You download brand assets provided through the Platform and create short-form content (clips, reels, edits) in accordance with the campaign guidelines.
• Submission: You submit your content through the Platform by providing the link to your published reel or post.
• Verification & Tracking: We verify your submission and track performance metrics (such as view counts) using authorised social media platform APIs.
• Payout: Earnings are calculated based on the performance of your submitted content and disbursed to your registered payment method.

Campaign availability, terms, and payout rates may vary and are subject to change. We reserve the right to modify, pause, or discontinue any campaign at any time.

5. Campaign Participation & Creator Obligations

By participating in campaigns on Neko Club, you agree to:

• Follow all campaign guidelines, brand requirements, and content specifications provided
• Create original content that does not infringe upon any third-party intellectual property, privacy, or other rights
• Not upload, submit, or share content that is defamatory, obscene, hateful, misleading, or otherwise objectionable
• Not engage in any form of artificial inflation of views, engagement, or metrics (including but not limited to bots, paid views, engagement pods, or click farms)
• Not use multiple accounts to participate in the same campaign
• Keep your submitted content published and publicly accessible for the duration specified in the campaign guidelines
• Comply with all applicable laws and the terms of service of the social media platforms you use

Failure to comply with these obligations may result in disqualification from campaigns, forfeiture of unpaid earnings, and suspension or termination of your account.

6. Payouts & Earnings

• Calculation: Earnings are calculated based on the performance metrics (such as views) of your submitted content, as retrieved from third-party social media platform APIs. Payout rates are specified in each campaign and may vary between campaigns.
• View Fluctuations: Neko Club is not responsible for fluctuations in view counts, engagement metrics, or algorithmic changes on third-party platforms. Payouts are calculated based on the data available to us at the time of verification, and we cannot guarantee specific view counts or earnings.
• Payout Method: All payouts are processed via UPI transfers or other payment methods as supported on the Platform. You are responsible for providing accurate and valid payment details.
• Payout Timeline: Payouts are processed in accordance with the schedule specified for each campaign. We will make reasonable efforts to process payouts promptly, but delays may occur due to verification requirements, payment processor issues, or other factors beyond our control.
• Minimum Threshold: We may set minimum payout thresholds. Earnings below the threshold will be carried forward to the next payout cycle.
• Taxes: You are solely responsible for any taxes, duties, or levies applicable to your earnings from Neko Club. We may deduct tax at source (TDS) as required under Indian tax laws and will provide relevant documentation upon request.
• Payout Disputes: If you believe there is a discrepancy in your payout calculation, you may raise a dispute by contacting our support team within 15 days of the payout date. We will review the relevant submission data and platform metrics and provide a resolution within 30 days. Our determination, based on the data available from the platform APIs at the time of verification, shall be considered final.

7. Content Ownership & Licence

• Your Content: All short-form content (clips, reels, edits) created by you as part of brand campaigns remains your intellectual property.
• Licence to Neko Club: By submitting content through the Platform, you grant us a limited, non-exclusive, royalty-free licence to display, reproduce, track, and verify the content solely for the purposes of campaign management, performance verification, and payout calculation.
• Brand Licence: Depending on the specific campaign terms, submitting content may also grant the brand partner a limited licence to use, repost, or feature your content for promotional purposes. Any such licence will be disclosed in the campaign guidelines before you choose to participate.
• No Transfer of Ownership: These licences do not transfer ownership of your content to Neko Club, Aeos Ventures Pvt Ltd, or any brand partner.
• Removal: You retain the right to remove your content from your social media accounts at any time. However, removing content before the campaign tracking period ends may affect your eligibility for payouts for that campaign.

8. Intellectual Property

The Neko Club name, logo, app design, software, and all associated intellectual property are owned by Aeos Ventures Pvt Ltd and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the Platform without our prior written consent.

Brand assets provided through the Platform for campaign purposes are the property of the respective brand partners. You may use these assets only in accordance with the specific campaign guidelines and must not use them for any other purpose.

9. Prohibited Conduct

You agree not to:

• Use the Platform for any unlawful purpose or in violation of any applicable laws or regulations
• Engage in fraud, impersonation, or misrepresentation of any kind
• Artificially inflate views, engagement, or performance metrics through any means
• Attempt to reverse-engineer, decompile, or tamper with the Platform or its security features
• Interfere with or disrupt the Platform, servers, or networks connected to it
• Harass, abuse, or harm other users, our team, or brand partners
• Scrape, crawl, or use automated tools to access the Platform without our express permission
• Share or distribute campaign assets or brand materials outside the scope of the campaign

Violation of these prohibitions may result in immediate account suspension or termination, forfeiture of unpaid earnings, and potential legal action.

10. Account Suspension & Termination

We reserve the right to suspend or terminate your account, with or without prior notice, if:

• You breach any provision of these Terms
• We reasonably suspect fraudulent activity or metric manipulation on your account
• Your social media account is suspended, banned, or otherwise compromised
• We are required to do so by law or regulatory authority
• We discontinue the Platform or any part of it

Upon termination, your right to access and use the Platform ceases immediately. Any pending payouts that have been verified and approved prior to termination will be processed, subject to the terms of the relevant campaign. Earnings from campaigns that are under review, disputed, or flagged for policy violations at the time of termination may be forfeited.

You may also voluntarily close your account at any time by contacting our support team or using the account deletion option in the app. Please refer to our Privacy Policy for details on data deletion upon account closure.

11. Disclaimers

The Platform is provided on an "as is" and "as available" basis. While we are committed to providing a reliable experience and will make every reasonable effort to ensure smooth operation, we do not warrant that:

• The Platform will be available at all times without interruption or error
• Any specific level of views, engagement, or earnings will be achieved
• Third-party services (including social media platforms and payment processors) will function without disruption
• Data retrieved from third-party platform APIs will be completely accurate or free of delays

Where possible, we will provide prior notice before scheduled maintenance or significant changes to the Platform. However, circumstances beyond our control—such as emergency maintenance, API outages, or payment system failures—may prevent advance notice.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the fullest extent permitted by applicable law:

• Aeos Ventures Pvt Ltd, its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of earnings, data, or business opportunities, arising out of or in connection with your use of the Platform.
• Our total aggregate liability for any claims arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount of payouts made to you through the Platform in the six (6) months preceding the event giving rise to the claim.
• We shall not be liable for any loss or damage arising from your failure to maintain the security of your account credentials, inaccurate payment details, or your non-compliance with these Terms.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, or any liability that cannot be excluded or limited under applicable Indian law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Aeos Ventures Pvt Ltd, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of the Platform or participation in campaigns
• Content you create, submit, or publish in connection with the Platform
• Your violation of these Terms or any applicable law
• Your infringement of any third-party rights, including intellectual property rights

14. Service Availability

We are committed to providing a reliable and consistent experience on Neko Club. While we cannot guarantee completely uninterrupted or error-free operation of the Platform, we will make every reasonable effort to minimise disruptions and maintain service quality.

Where possible, we will provide prior notice to users before scheduled maintenance or significant changes to the Platform. However, circumstances beyond our control—such as emergency maintenance, third-party service disruptions, or unforeseen technical issues—may prevent advance notice.

15. Modifications to These Terms

We may update or modify these Terms from time to time to reflect changes in our services, legal requirements, or business practices. We will notify you of material changes through in-app notifications or via email at least 15 days before the revised Terms take effect.

Your continued use of the Platform after the updated Terms take effect constitutes your acceptance of the revised Terms. If you do not agree with the changes, you must stop using the Platform and may request account deletion.

16. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India.

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the Platform, the parties shall first attempt to resolve the matter amicably through good-faith negotiation. If the dispute is not resolved within 30 days of written notice, either party may pursue resolution through the appropriate legal channels.

Any legal proceedings shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any campaign-specific guidelines, constitute the entire agreement between you and Aeos Ventures Pvt Ltd with respect to your use of the Platform. These Terms supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, relating to the subject matter herein.

19. Contact Us

For any questions, concerns, or requests regarding these Terms of Service:

Aeos Ventures Pvt Ltd
Bengaluru, Karnataka, India
Email: amal@aeoscompany.com